Studio Etiquette

Welcome to our studio! We have put a lot of love and effort into our space to make everyone feel welcome when they are working out. Working out is hard, but why not have a beautiful space to workout in?! You deserve it!

The Do’s & Don’ts

Now onto the “not so fun stuff”.

Studio etiquette is super important, not only to our instructors but also to other clients that are working out with you. First, please leave your phones in the hallway on mute if you can. We know life happens, and we all have the kid phone calls that require the lunches to be dropped off at school and so forth, but this hour is your hour! Those lunches can wait! If it’s an emergency, then by all means do what you need to do. We will be here for whatever you need.

Second, let’s arrive at least 5 minutes early to class. You can take this time to get set up and to grab your favorite spot. It’s like at church! Grab them before someone else snatches it! You know who you are…

Also, if you need to cancel a class for any reason, we accept phone calls, emails, and text messages to get out of the class before it starts. Otherwise, we will charge you a late cancellation fee of $15. Communication is key! We don’t want to charge you any more than you want to get charged. We want you in class so we can see those sweet faces! Just let us know. We will definitely early cancel you out of the class so you won’t get charged. On that note, try to let us know ASAP! We want to give others a chance to get into the class if there is a waitlist. We appreciate your understanding.

Next, we don’t require grip socks like other places do. If you want to wear socks, then put those socks on! If you don’t care, then let them be free! Wear what makes you feel comfortable. You do you!

Bring those waters and towels from home. Of course, if you just love OUR water and OUR towels then we will have some to sell you. You know you want ReGen swag! FYI, towels will be required for Spin and Yoga classes. Speaking of swag, we have additional merchandise to sell in the studio. Although we want you to love your purchase, if you need to return it for some reason, we will give you 14 days from the date of purchase. All refunds will be to the original form of payment.

If you have a student who is interested in joining, our minimum age requirement for group classes is 13 years old.  We require all 13-18 year-olds to come on in and schedule an initial assessment with Mrs. Jen prior to their first group class.  We’ll do everything we can to help them successfully join you in working out! We do offer private sessions to students a little younger than 13, but they will also need to meet with Mrs. Jen first to map out that ideal private session plan. Students just love her!

Last but not least, we know our Sassy Senior class is the bomb! We all want to be a Sassy Senior, but unless you are age 60 or over you aren’t a part of that club. You can, however, stay and chat with them before or after class. We know for a fact that they have all the good advice and love to give those hugs!

We realize there may be additional things that come up, and you may have further questions. Feel free to call, email, or text us any questions that are not covered here. If you call and get our voicemail, rest assured we will get back to you ASAP! Usually, it is lunch time, kid pick up time, or happy hour, but other than that we are always available to answer any questions that may arise.

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